What are managed services?
Our team of highly trained Salesforce admins will be able to assist with keeping your Salesforce environment up to date and keeping it up to professional standards.
We’re In Business
15+ years
Worked with
400+ customers
Allocation & Planning
At the beginning of each month, we allocate specific days or half-days for our consultants to be assigned to various projects. This meticulous scheduling ensures that our team’s expertise is optimally utilized, enabling efficient project management and timely delivery of results..
Maintaining a Predictive pattern
We strive to keep these allocations on the same day or frequency as much as possible. This practice allows us to establish a predictive pattern of work, which we found to have benefited both our consultants and our clients.
How we can help.
Reports and dashboards
Workflows & App Setup
Data uploads & updates
AppExchange apps installs
Coding & Development
Payments2us post upgrade
Top Coaching & training
Maintain all integrations
Best practice advise
Got a unique requirement?
We are ready to customize solutions just for you. Our commitment is to provide you with a tailored, responsive, and budget-friendly approach.
Got a unique requirement?
We are ready to customize solutions just for you. Our commitment is to provide you with a tailored, responsive, and budget-friendly approach.
Handling urgent requests.
We understand that urgent matters can arise unexpectedly, even outside our scheduled working days. To ensure swift and efficient resolution our team has created a comprehensive action plan to address requests urgently and your needs are met promptly and efficiently.
Internal Point of Contact
Your staff should designate an internal point of contact responsible for assessing the urgency of the issue. This contact will determine whether the matter can wait until the next scheduled workday.
Timely response
Urgent requests will be addressed during our office hours in the Australian Eastern Standard Time (AEST) timezone. These requests will consume a minimum of 2 hours. If we anticipate that a request will require more time, we will communicate this to you before commencing the work.
Our commitment
Our commitment is to address urgent requests within 1 business day. For example, if a case is lodged at 4:45 pm on a Monday, our goal is to have it completed by 4:45 pm on Tuesday.
frequently asked questions
Yes. All our apps are designed to take advantage of the features of Salesforce.
The Salesforce certification process is rigorous and means only consultants that know what they are doing will pass. In addition, the consultants are retested with every release update (about 3 times a year). Using a certified Salesforce Consultant is the only way you are going to guarantee that you’ll get a quality job.
Sure, we often get asked to help out with specific projects for large corporates. Our consultants and developers are experts in Salesforce and are able to complement your team for defined projects.
Sure, we may be able to help. Our AAkonsult Jumpstart services are designed for a templated approach to installation so you know exactly what you’ll get. This is also a very rapid form of implementation.
The AAkonsult Advantage Support Pack might be perfect for your needs. This is a block of 8 hours that lasts for 2 months. You can use this time as you like for training, configuration, data loads etc.
Salesforce provides many techniques for integration. As a first point of integration, we would always use a pre-built integration option. Many of these can be seen on the www.appexchange.com
Should a custom integration option be required, then we have inhouse developers that can do this.
Get a personal consultation.
Office
2/209 Hyde St, Yarraville VIC 3013
Contact
info@aakonsult.com
support@aakonsult.com
61 (3) 8375 7210
Open Hours
Monday & Friday: 9am — 5pm
